CREATEE (hereinafter referred to as "our company") has established the following privacy policy (hereinafter referred to as "this policy") regarding the handling of users' personal information in the services (hereinafter referred to as "this service") provided on this website.

Article 1 (Personal Information)

"Personal information" refers to "personal information" as defined in the Personal Information Protection Act, and refers to information about a living individual that can identify a specific individual by name, date of birth, address, phone number, contact information and other descriptions included in the information, as well as data related to appearance, fingerprints, and voice prints, and information (personal identification information) that can identify a specific individual from that information alone, such as the insurer's number on a health insurance card.

Article 2 (How to Collect Personal Information)

Our company may ask for personal information such as name, date of birth, address, phone number, email address, bank account number, credit card number, and driver's license number when a user registers for use. In addition, we may collect information about transactions and payments involving the user's personal information that have been made between the user and partners, etc., from our partners (including information providers, advertisers, ad distributors, etc., hereinafter referred to as "partners").

Article 3 (Purpose of Collecting and Using Personal Information)

The purposes for which our company collects and uses personal information are as follows:

  1. To provide and operate our services
  2. To respond to inquiries from users (including verifying the identity of the person)
  3. To send emails about new features, updates, campaigns, etc. of the services that users are using, and other services provided by our company
  4. To contact you as necessary for maintenance, important announcements, etc.
  5. To identify users who have violated the terms of use or who are trying to use the service for fraudulent or unfair purposes, and to refuse their use
  6. To allow users to view, change, or delete their registered information and view their usage status
  7. To charge users for the use of paid services
  8. For purposes related to the above usage purposes

Article 4 (Changes in Purpose of Use)

We may change the purpose of use of personal information, provided the change is reasonably related to the original purpose. If the purpose of use is changed, we will notify users of the new purpose by methods prescribed by us, or publish it on this website.

Article 5 (Provision of Personal Information to Third Parties)

We will not provide personal information to third parties without the prior consent of the user, except in the following cases. However, this does not apply to cases permitted under the Personal Information Protection Law and other laws.

  1. When it is necessary to protect the life, body, or property of an individual, and it is difficult to obtain the consent of the person;
  2. When it is particularly necessary to improve public health or promote the sound development of children, and it is difficult to obtain the consent of the person;
  3. When it is necessary to cooperate with a national institution or local public body or a person entrusted by them in executing the affairs specified by laws and regulations, and obtaining the consent of the person is likely to hinder the execution of the affairs;
  4. When the following items have been announced or published in advance, and we have notified the Personal Information Protection Commission:
    • The purpose of use includes providing information to third parties;
    • Data items provided to third parties;
    • Means or method of providing to third parties;
    • Stopping the provision of personal information to third parties upon request;
    • The method to accept the request.
  5. Notwithstanding the provisions of the preceding paragraph, the following cases shall not fall under the category of third parties:
    • When we entrust all or part of the handling of personal information to the extent necessary to achieve the purpose of use;
    • When personal information is provided due to the succession of business due to merger or other reasons;
    • When personal information is used jointly with a specific person, and this fact, the items of personal information to be used jointly, the scope of the joint user, the purpose of use of the user, and the name or title of the person responsible for the management of the personal information are notified to the person in advance or placed in a state where the person can easily know.

Article 6 (Disclosure of Personal Information)

When we receive a request from the person to disclose his/her personal information, we shall disclose it to the person without delay. However, we may not disclose all or part of the information if the disclosure is likely to harm any of the following. If a decision has been made not to disclose, we will notify the person without delay. Please note that a fee of 1,000 yen per case will be charged for the disclosure of personal information.

  1. The life, body, property, or other rights or interests of the person or a third party may be harmed;
  2. There is a possibility of significantly interfering with the proper implementation of our business;
  3. It would violate other laws and regulations.

Despite the provisions of the preceding paragraph, we will not disclose information other than personal information, such as history information and characteristic information, as a general rule.

Article 7 (Correction and Deletion of Personal Information)

  1. If a user finds that his/her personal information held by us is incorrect, the user may request us to correct, add, or delete (hereinafter referred to as "correction etc.") the personal information in accordance with the procedure established by us.
  2. When we receive a request from a user as described in the preceding paragraph and judge that it is necessary to respond to the request, we shall correct the personal information without delay.
  3. We will notify the user without delay if we have made corrections in accordance with the provisions of the preceding paragraph or if we have decided not to make corrections.

Article 8 (Suspension of Use of Personal Information)

  1. If we receive a request from the person to stop or erase (hereinafter referred to as "suspension etc.") the use of his/her personal information due to reasons that it is being handled beyond the scope of the purpose of use or that it was acquired by fraudulent means, we shall conduct necessary investigations without delay.
  2. Based on the results of the investigation in the preceding paragraph, if we decide that it is necessary to respond to the request, we will stop using the personal information without delay.
  3. When we have stopped using the personal information in accordance with the provisions of the preceding paragraph, or when we have decided not to stop using it, we will notify the person without delay.
  4. Notwithstanding the preceding two paragraphs, if the suspension etc. incurs a large amount of expenses or if it is difficult to carry out the suspension etc. and alternative measures necessary to protect the rights and interests of the person can be taken, we shall take such alternative measures.

Article 9 (Changes to the Privacy Policy)

  1. The contents of this policy can be changed without notifying the users, except for matters stipulated separately in laws and regulations and other matters in this policy.
  2. Unless otherwise specified by us, the changed privacy policy will take effect from the time it is posted on this website.